Shipping Policy

Last Updated: June 2026

Thank you for shopping with LIT. Every piece is created with intention, and we work hard to get your order to you as quickly and safely as possible.

Order Processing

• Orders are processed within 1–3 business days after payment is confirmed.
• Orders are not processed, shipped, or delivered on weekends or holidays.
• During new drops, sales, and high-volume periods, processing times may be slightly longer.

Made-to-Order Items

To reduce waste and produce responsibly, some LIT products are made to order or produced in limited batches.

• Made-to-order items may require an additional 2–7 business days before shipping.
• If your order contains both ready-to-ship and made-to-order items, your entire order may ship together once all items are ready.

Shipping Rates & Delivery Times

Shipping costs are calculated at checkout.

Estimated delivery times after shipment:

Delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other circumstances outside our control.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information.

Please allow up to 48 hours for tracking updates to appear.

International Shipping

We currently ship to most countries worldwide.

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. These fees are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, LIT cannot be held responsible for lost or stolen packages.

If you experience an issue, please contact the shipping carrier first and then reach out to us. We will do our best to assist you.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with:

• Your order number
• Photos of the damaged item
• Photos of the packaging

We will review the issue and work toward a resolution as quickly as possible.

Shipping Delays

While we strive to meet all estimated delivery times, LIT is not responsible for delays caused by:

• Shipping carriers
• Customs inspections
• Severe weather
• Natural disasters
• Labor disruptions
• Other events beyond our control

Contact

Questions about shipping?

Email us at arya@wearlit.com

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LIT Promise

Lost in Translation. Found in Connection.

We're a small independent brand. Every order helps us create meaningful products, support language learning, and build a global community through shared human experiences. Thank you for being part of the journey. 🖤